Terms of Service
Last updated: June 13, 2026
Agreement to Terms
By accessing or using CustodyTrac, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you may not access or use the service. CustodyTrac is a free co-parenting platform designed to help separated or divorced parents manage custody schedules, medical records, and legal documentation.
Free Service
CustodyTrac is free to download, install, and use for both parents. There are no subscription fees, no premium tiers, and no per-parent charges. We reserve the right to introduce paid features in the future, but the core co-parenting functionality will always remain free.
User Accounts
- You must provide accurate and complete information when creating an account.
- You are responsible for maintaining the confidentiality of your account credentials.
- You may not share your account with others or use another user's account without permission.
- CustodyTrac supports role-based access (Parent, Attorney, Mediator). You are responsible for properly assigning and managing these roles.
Acceptable Use
You agree not to use CustodyTrac to:
- Upload false or misleading information intended to deceive a co-parent, attorney, or court.
- Harass, threaten, or intimidate any other user through the platform.
- Attempt to bypass security measures or access another user's data without authorization.
- Use the service for any purpose other than legitimate co-parenting coordination.
- Reverse engineer, decompile, or disassemble any portion of the application.
Advertising & Affiliate Disclosures
Third-Party Recommendations
CustodyTrac may display recommendations for third-party services, products, or resources within the app portal. These recommendations may include affiliate links, meaning CustodyTrac may earn a commission or referral fee if you purchase or sign up for a recommended service through our link.
Sponsored Content
Some content within the portal may be sponsored by third-party partners. All sponsored and affiliate content is clearly labeled so you can distinguish it from organic platform content.
No Endorsement Implied
The presence of a recommendation, affiliate link, or sponsored placement does not constitute an endorsement by CustodyTrac. We encourage you to conduct your own research before engaging with any third-party service. CustodyTrac is not responsible for the quality, delivery, or terms of any third-party product or service.
Disclaimers
CustodyTrac is provided "as is" and "as available" without warranties of any kind. While we maintain tamper-proof audit logs and legal-grade records, we are not a law firm and do not provide legal advice. The platform is designed to support your co-parenting coordination and documentation — it does not replace the advice of a qualified family law attorney.
We do not guarantee that the service will be uninterrupted, timely, secure, or error-free. You use the service at your own risk.
Limitation of Liability
To the maximum extent permitted by law, CustodyTrac and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the service. This includes damages for loss of profits, goodwill, data, or other intangible losses.
Changes to Terms
We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on this page with an updated "Last updated" date. Your continued use of the service after any changes constitutes acceptance of the revised terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
Contact Us
If you have any questions about these Terms of Service, please contact us at legal@custodytrac.com.