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OurFamilyWizard fee waiver

When the co-parenting app cost is a real hardship.

If a court order or professional recommends OurFamilyWizard but the subscription is out of reach, here's how to ask about assistance — and what to do while you wait.

100% free — no credit card, no trial, no paywall
CustodyTrac free co-parenting app

Check the order first

A court may name a specific service. Follow it unless the court changes it.

Ask in writing

Explain the hardship, deadline, and case requirement, then keep the response.

Free option

CustodyTrac is free for both parents when you can choose your platform.

How to request help with the cost

  1. Review your order or attorney's instruction for the required service.
  2. Contact the provider through its current official support channel and ask whether financial assistance or a fee waiver is available.
  3. Describe the hardship factually and ask which income or case documents are required.
  4. Save the request, response, and any deadline. If the order is the barrier, ask your attorney about the correct court procedure.

Do not quietly replace a court-ordered tool

A free alternative can solve the cost problem only when you are allowed to choose the platform. If your order specifically requires OurFamilyWizard, use it or obtain written guidance before switching. This page is general information, not legal advice.

A free option for families who can choose

CustodyTrac includes the shared calendar, messages, expenses, transfer log, append-only record, and PDF exports without charging either parent. See the full OurFamilyWizard cost breakdown before deciding.

What you get

  • Check the language of the court order.
  • Ask the provider about current assistance options.
  • Keep written records of every request.
  • Ask counsel about a court modification when needed.
  • Use a free alternative only when permitted.

Frequently asked questions

Does OurFamilyWizard offer a fee waiver?
Some families may be eligible for assistance or a court-ordered payment arrangement, but availability and eligibility are determined by the provider or the court. Contact OurFamilyWizard directly and follow any order in your case.
What should I include in a fee-waiver request?
Briefly explain the case requirement, household financial hardship, account details, and any deadline in the order. Ask what documentation is required and keep a copy of the request and response.
Is there a free alternative while I wait?
CustodyTrac offers a shared calendar, messages, expenses, transfer records, and court-ready reports free for both parents. Do not use a different tool if your order specifically names OurFamilyWizard without checking with your attorney or the court.

Free for both parents. Forever.

Every CustodyTrac feature is available at no cost. No paywalls, no upsells, no locked reports.

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