Family & Support
In-App Support
When you need help, you need it right then — not buried in an email thread or a help center. Open a ticket from anywhere in the app and a real person responds.
100% free for all users — no credit card required
One tap to Get Help
Submit a ticket from the side menu — no leaving the app, no searching for an email address.
Real humans, not bots
Every ticket is read and answered by a person, not a canned auto-reply.
Context attached
We see your account context automatically so you don't have to re-explain everything.
What you get
- Submit support tickets without leaving the app.
- Attach screenshots so we can see exactly what you see.
- Get notified in-app when we respond.
- Full ticket history available in your account.
- Support is free — like every other CustodyTrac feature.
Always free. Always private.
Every CustodyTrac feature is included at no cost. No trials, no paywalls, no upsells.
Create your free account